HEX
Server: Apache
System: Linux srv7.arcedns.com 4.18.0-553.53.1.lve.el8.x86_64 #1 SMP Wed May 28 17:01:02 UTC 2025 x86_64
User: rootliftron (1223)
PHP: 8.2.28
Disabled: symlink,show_source,system,proc_terminate,passthru,proc_open,dl,ln,ls,cat,mail
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File: //var/softaculous/ostic/notes.txt
1. schema_signature same for every install
2. Make script where Database ENGINE is InnoDB
3. Don't convert ostic.sql and languages files to utf8
4. PHP REQUIREMENT LINK : https://osticket.com/download/ 
5. Download and update language from "https://osticket.com/download/#ostLang"
6. Check language update in next version(In 1.14.2 languages weren't properly updated)
7. If language packs doesn't download from site. Try to download using following URL depending upon script version.
https://s3.amazonaws.com/downloads.osticket.com/lang/1.14.x/[[LANG_CODE]].phar (languages are not available for 1.15, 1.16)